F.A.Q

1. Where is Melyos.co located?

Melyos.co is based in the United States. We ship from both the U.S. and Australia, depending on where you're located.

2. How long does shipping take?

Orders are usually processed within 2 to 7 business days.

• For U.S. customers: delivery takes about 3–6 business days.

• For international customers: expect 7–14 business days.

3. Do you ship internationally?

Yes, we offer worldwide shipping to most countries.

4. Can I cancel or change my order?

Yes. If you need to make changes or cancel your order, please email us at info@melyos.co within 24 hours of placing it. After that, your order may already be in process or shipped.

5. Do you offer refunds?

Absolutely. We have a 30-day money-back guarantee. Just make sure the items are unused, unopened, and still in their original packaging.

6. Who pays for return shipping?

Customers are responsible for the cost of return shipping on eligible items.

7. How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. You can also visit our Order Tracking page on the website.

8. Are your products tested for safety and quality?

Yes, all our products are manufactured in GMP-certified and FDA-registered facilities. They’re also tested by third-party labs to ensure safety and effectiveness.

9. How can I contact customer support?

You can reach us anytime at info@melyos.co.